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How We Protect Your Privacy at sabasport

When you open an account with us, your personal details—phone number, email, payment method and play history—stay secure under strict data-handling practices.

Account security & encryptionPayment data protectionYour withdrawal & data rightsSupport & policy changesIndonesia compliance
sabasport How We Protect Your Privacy at sabasport
REACH OUR TEAM

How to Contact Us About Your Privacy

Team online

Live Chat Support

Available Monday to Sunday, 09:00–23:00 WIB. Select 'Account & Privacy' from the chat menu to ask questions about your data, request account deletion, or report privacy concerns. Our team responds within minutes.

Privacy Request Email

Send a formal data request or privacy complaint to our dedicated inbox. Include your username, registered email and a clear description of your request. We respond within 14 days and confirm your identity before processing.

Account Settings

Manage your privacy preferences directly in your account dashboard. Update communication consent, review login history, download your account data, or initiate account closure. Changes take effect immediately.

SECURITY & TRANSPARENCY

How We Keep Your Data Safe and Your Rights Protected

Encryption & Secure Storage

Your password, payment details and account history are encrypted end-to-end. We store data on secure servers with firewalls and regular security audits. Payment information for DANA, OVO, GoPay and QRIS is never shared with third parties unless required to process your withdrawal.

Cookie & Tracking Practices

We use cookies to keep you logged in, remember your preferences and prevent fraud. Functional cookies are essential; analytics cookies help us improve the lobby. You can manage cookie settings in your browser. Disabling cookies may limit some features but does not block account access.

Account Verification & Fraud Prevention

When you withdraw funds or update sensitive details, we verify your identity via email or SMS to your registered number. This protects your account from unauthorised access. Verification typically completes within minutes.

Data Retention & Deletion

We keep active account data as long as you hold an account. After closure, we retain anonymised play records and transaction history for 3 years to settle disputes and comply with local law. Personal identifiers are deleted after this period.

Your Right to Access & Correct

Request a full export of your personal data, including deposit history, game records and communication logs. Update incorrect information in your account settings anytime. Corrections are reflected immediately in our systems.

Policy Updates & Notification

When we update this privacy policy, we notify you by email and post changes here. Major updates take effect within 30 days; you can close your account if you disagree. Continued use of your account means acceptance of new terms.

Privacy Policy Answers for Your Account

We collect your full name, email address, date of birth, phone number, address and payment method during registration. This information is required to verify your identity, process DANA, OVO, GoPay or QRIS deposits and withdrawals, and comply with local law. We never sell your details to third parties.

Payment details for DANA, OVO, GoPay and QRIS transactions are encrypted and stored on secure servers. We never display your full bank account or card number after a deposit completes. Withdrawals are verified through a second authentication step before funds leave your account.

Yes. Contact our support team or email your privacy request with your username and registered email. We'll provide a complete export of your data—including deposits, withdrawals, game history and communications—within 14 days. You can download this data in a standard format.

Your account data remains on file for 3 years to settle any disputes and meet local legal requirements. Personal identifiers are then deleted. Anonymised play records are kept longer for statistical purposes only. You can request early deletion where local law permits.

We use cookies to maintain your login session, remember your preferences and prevent fraud. Essential cookies cannot be disabled, but you can manage analytics and marketing cookies via your browser settings. Some features may be limited if you block all cookies.

Log into your account and go to Account Settings. You can edit your phone number, email and address directly. Changes take effect immediately. For identity verification details, contact support for assistance with updates.

Only if you consent during registration or in your account settings. You can opt out of promotional emails anytime via the unsubscribe link in any message or by updating your communication preferences in the dashboard. Transactional emails—withdrawals, login alerts, policy updates—cannot be disabled.