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Our Terms Shape How You Play

When you open an account with sabasport, you're joining a platform with clear rules about deposits, withdrawals, account security and play conduct.

Account registrationPayment verificationWithdrawal eligibilityFair play pledgeIndonesia-first support
sabasport Our Terms Shape How You Play
HELP WHEN YOU NEED IT

Reach Us About Your Account

Team online

Live Chat

Open the chat bubble in your account lobby—our team responds in English during business hours from across Indonesia, including Medan and Semarang time zones.

Email Support

Send account or terms questions to our inbox; we reply within 24 hours with answers about verification, withdrawals, or any policy clarification you need.

Account Settings

View your terms acceptance history, payment records and security settings directly in your profile—no ticket needed for routine updates or data requests.

YOUR DATA, YOUR SECURITY

How We Handle Your Information

Account Verification

Before your first withdrawal, we verify identity using the data you provided at signup. This protects your funds and keeps accounts secure. Verification typically takes under 24 hours.

Payment Security

DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. Your card details are never stored on our servers; payment providers handle all sensitive data.

Data Retention

We keep account records, transaction history and verification documents for the life of your account plus three years after closure. You can request a copy anytime.

Cookie & Tracking

We use cookies to keep you logged in and to understand how you navigate the lobby. You can adjust cookie settings in your browser; blocking them may limit some features.

Third-Party Partners

Payment providers (DANA, OVO, GoPay, QRIS operators) and live-table studios see only what's needed to process your transaction or stream your table. We do not sell your data.

Request Changes

Contact support to update your personal data, request a data export, or ask about our retention practices. We respond within 10 business days with proof of change.

Terms & Conditions FAQs

Withdrawals will be delayed or rejected until you verify the correct details. We'll notify you via email or chat. Update your profile immediately in account settings to avoid hold-ups. Repeated false information may result in account suspension while we investigate.

Yes. Head to Settings, select Account Closure, and confirm. Active bets clear first, then we process any remaining balance to your registered payment method within 3–5 business days. Your data is retained per our policy; you can request export anytime.

Deposits via DANA, OVO, GoPay and QRIS carry no sabasport fee; your bank or e-wallet provider may charge a small transfer fee. Withdrawals are fee-free from our side. Processing times vary by method—QRIS and DANA typically clear in under a minute.

Contact support immediately with the transaction ID and details. Our team investigates within 48 hours and escalates to the payment provider if needed. We keep a record of all disputes. Resolution depends on local law and the provider's rules.

No. One account per person is required by our terms. If we detect duplicate accounts, we may suspend or close them. Use your primary account for all play; contact support if you need help accessing it.

sabasport serves Indonesia and regions where local law permits our services. Access or eligibility depends on local law. Disputes are handled through our support channels first, with escalation rights depending on your local jurisdiction.

Yes. Email support with "Data Export Request" in the subject line. We provide your information within 10 business days. We retain account data for three years after closure; you can request earlier deletion where local law permits.